Acorns

Help build and maintain the trust customers place in Acorns every day. Partner closely with the Chief Compliance Officer (CCO) in executing all aspects of Acorns’ compliance program. Play a critical role in helping shape compliance strategy, keeping Acorns aligned with regulations, reviewing marketing communications, and working closely with business partners across the organization.

Acorns is seeking an experienced legal professional to manage the day-to-day legal response process related to court documents received by the organization, such as subpoenas, garnishments, liens, and other notices, ensuring all requests are processed and responded to in a timely and compliant manner, while maintaining the highest standards of accuracy and security.

Acorns is seeking a Customer Support Quality Assurance (QA) Lead to help Acorns Support build a world-class quality assurance program. As the QA Lead, you will play a critical role in shaping the quality of our agents and happiness of our customers. The QA Lead oversees the implementation, evaluation, and overall performance of Customer Support quality assurance function, driving improved contact center agent performance and providing actionable insights on customer satisfaction.