Analyst1

1 open remote positions

Analyst1 is an industry-leading cybersecurity solution provider that specializes in advanced threat intelligence, transforming security operations through automated data ingestion and investigations. The company fosters a remote-first culture with a focus on integrity, results, collaboration, and growth, offering competitive compensation and comprehensive benefits.

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Open Positions

Director of Customer Support

US Unlimited PTO

  • Lead the Customer Support team to ensure operational excellence for Enterprise and Federal customers, from deployment to disaster recovery.
  • Own support operations end-to-end, including ticket routing, SLAs, on-call coverage, and reporting performance metrics to leadership.
  • Personally engage on the most complex technical escalations and provide product feedback to drive roadmap improvements.

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