Appfire

1 open remote positions

Appfire is a remote-first company with 850+ employees (who we call fireflies) across 28 countries, and it fosters an environment where everyone is respected.

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Service Manager (remote)
2 weeks ago US

Appfire is looking for a Service Manager to oversee the end-to-end lifecycle of IT services, ensuring their effective delivery, performance, and continuous improvement across our enterprise. The role involves defining SLAs/SLOs, identifying service delivery gaps, collaborating with IT Operations and DevOps teams, and driving continuous improvement cycles. Eastern time zone availability is preferred.