Babylist

1 open remote positions

Babylist is the leading platform for expecting and new families, serving over 10 million shoppers annually. The company is a remote-first, AI-forward tech organization with 100+ team members in the support org and $750M in revenue, fostering a culture of focus and intention.

Salary Distribution 1 of 1 jobs

Benefits Overview 1 of 1 jobs

401(k) (1) Dental (1) Medical (1) PTO (1) Parental Leave (1) Remote Stipend (1) Vision (1)

Open Positions

VP, Customer Care & Support

$244,352–$293,239/yr
US Canada

  • Set the strategy and operating model for customer support across all product lines, translating it into staffing and structure.
  • Build the operating model for AI and human agent collaboration to shift focus from low-value tickets to impactful interactions.
  • Partner with cross-functional teams to drive customer-facing policies, SLAs, and represent the customer in executive forums.

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