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Distru
Distru
2 open remote positions
Distru is the #1 ERP in the cannabis industry with $8B in sales processed through its platform. The fully remote global team has a 4.8/5 Glassdoor rating and is stable and profitable, investing heavily in new product lines.
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Benefits Overview
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Open Positions
Supporting customer happiness and retention by working cross-functionally with customer success, engineering, product, and sales. Responding to support tickets, identifying issues, and relaying advanced problems with detailed notes for resolution. Solving complex tickets using tools like SQL, creating knowledge base articles, and jumping on phone calls to debug.
Customer Support
SQL
Hubspot
Intercom
Technical Support
Define and execute on the product roadmap, prioritizing features and communicating timelines proactively. Design interaction patterns for AI-assisted planning and automation, integrating AI agents into user workflows. Lead cross-functionally with engineering, CS, sales, and marketing to ensure product direction alignment.
Product Management
AI
Technical Fluency
Cross-Functional Leadership
Prioritization