Regional Fixed Operations Representative
A multi-functional service professional responsible for supporting Harbinger’s dealers, fleets, and service partners through a combination of technical call center support, mobile field repair, dealer audits, and service readiness activities. Provides both remote and on-site service support, including diagnostic assistance, hands-on repair, dealer capability assessments, field training, and service process validation. A critical extension of the Technical Service Call Center, supporting escalated cases, conducting field quality investigations, and ensuring that Harbinger’s service standards are consistently met across the region.