- Respond to inbound support requests via phone, chat, and email
- Troubleshoot software behavior, configuration issues, and data related problems
- Maintain accurate and detailed case documentation within the ticketing system
Harris
2 open remote positions
Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers.
PTO Distribution 1 of 2 jobs
3w
Min
3w
25th
3w
Median
3w
75th
3w
Max
Benefits Overview 2 of 2 jobs
Assistance Program
(1)
Birthday Gift
(1)
Comprehensive Benefits
(1)
Development
(1)
Insurance
(1)
RRSP
(1)
Remote
(1)
Open Positions
Canada
3w PTO
- Understand client's operational processes and business context.
- Prepare training materials and a clear implementation schedule.
- Train store super-users, both on customer site and remotely.