Heidi

Focusing on content writing, optimising on-page content, and streamlining administrative tasks to drive rapid growth globally, working closely with the GTM team as part of our pioneering organic growth team with a great opportunity to build something 0 to 1. Create high-quality, search-optimised content including blog posts, landing pages, and guides designed specifically to improve organic and AI search visibility, user engagement, and sign-ups.

As the Customer Support Lead, you’ll work with our Customer Support team resolving queries, coaching team members, and driving operational improvements. You’ll be responsible for ensuring timely, high-quality responses, identifying trends, and escalating systemic issues to improve the product and support function. You’ll lead by example and help shape a high-performing, customer-centric team.