Home
/
Companies
/
JD Power
JD Power
2 open remote positions
JD Power is a global leader in consumer insights, advisory services and data and analytics. They have been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years.
Salary Distribution
2 of 2 jobs
Open Positions
Respond promptly and professionally to customer inquiries via email and live chat Resolve customer questions, concerns, and issues with empathy and accuracy Accurately document customer interactions and resolutions in the CRM system
Customer Service
CRM
Communication
Typing
Salesforce
Review monthly activities and act as the primary point of contact for the Account Management team to initiate product delivery. Accurately interpret and enter detailed, complex requests into Salesforce for the appropriate production teams. Collaborate closely with cross‑functional team members, reprioritizing work and providing support as needed.
Data Entry
Customer Service
Salesforce
Microsoft Office
Communication