Lightcast

As a Data Analyst on our Linguistics team, you’ll leverage your Chinese language expertise to support the development and refinement of language data across our products. Your fluency will directly impact how specific languages are represented and maintained within Lightcast’s global platform. In this role, you’ll play a pivotal part in shaping linguistic features, driving quality standards, and enhancing product functionality.

The Jr. Customer Success Manager (CSM) will ensure that the client's journey from project start to completion fulfills expectations and realizes the value of the client’s investment in Lightcast’s Professional Services. The Jr. CSM will look for opportunities for project expansion, cross-sales, and repeat business to retain and grow revenue. The Jr. CSM will work closely with the Sales team to bridge the gap between the sale close and the project start.

As a Software Engineer, you will design, develop, and maintain software solutions to meet client needs, working with cross-functional teams to gather requirements and implement scalable solutions, requiring a strong foundation in software development principles. You'll collaborate with teams to analyze requirements, design high-quality code, test, debug, participate in code reviews and document specifications and designs.

Account Managers are responsible for ensuring both client and company needs are understood and satisfied. Duties include handling customer inquiries and working to find solutions. The position entails working relentlessly with other departments to ensure an exceptional customer experience and building loyal customer relationships.

We are looking for a motivated and detail-oriented NLP Data Scientist with a passion for text mining, machine learning, and natural language processing. This role offers the opportunity to apply advanced NLP techniques to drive innovation and enhance our workforce intelligence capabilities. As part of our team, you’ll collaborate with experienced NLP data scientists and engineers to design, develop, and optimize algorithms and models that power next-generation workforce solutions.

As a Survey Project Manager for Alumni Surveys, you will work directly with higher education clients administering alumni surveys taking them from onboarding to data delivery. You’ll serve as a strategic partner sharing survey best practices and guide institutions through their resulting data, helping them to make meaning and plan actions. Throughout, you’ll manage the details, tracking survey progress, keeping clients on schedule, addressing errors, and surfacing opportunities for improvement.

The primary responsibility of this role is to lead a sales team by co-developing a strategic approach with the Account Executive to generate opportunities and successfully close sales. The Director of Sales will implement KPIs for the sales team and coach reps in the planning, developing, and executing sales objectives for a defined set of accounts. The role also includes helping reps blueprint organizations, open doors through network connections, and assisting in building strategies to maximize customer value.