Lightcast

Support implementation projects by coordinating key tasks, tracking progress, and ensuring deliverables stay on schedule. Act as a secondary point of contact for customers, providing responsive, professional communication throughout the implementation process. Maintain accurate project details, documentation, and updates in tools such as Jira, Salesforce, or Smartsheet.

The Customer Success Manager serves as a strategic advisor, challenging assumptions, identifying growth opportunities, and guiding customers toward smarter business decisions. The CSM anticipates challenges and helps customers leverage data and insights to achieve measurable outcomes. This role requires curiosity, business acumen, and the ability to influence at multiple levels within a client organization.

The Senior Product Manager owns the end-to-end development of Lightcast’s next-generation Enterprise experiences, enabling data backed key decision making for enterprise business leaders. You will work cross-functionally with engineering, design, data team, internal experts, and product marketing to deliver 0-1 products that help CHROs, Heads of People Analytics, and Strategy leaders use external labor-market and people-analytics data to drive evidence-based workforce planning, talent acquisition, and people-strategy decisions.

As a Survey Project Manager for Alumni Surveys, you will work directly with higher education clients administering alumni surveys taking them from onboarding to data delivery. You’ll serve as a strategic partner sharing survey best practices, guiding institutions through their data, helping them to make meaning and plan actions. Throughout, you’ll manage the details: tracking survey progress, keeping clients on schedule, addressing errors, and surfacing opportunities for improvement.

As an Enterprise Account Executive, you will play a key role in fostering long-term client relationships and driving value. You’ll be responsible for identifying, nurturing, and securing new business through proactive prospecting, cross-selling to existing clients, and leveraging our partner and strategic alliance networks to sell our suite of data products. With expansive territories and abundant opportunities, this is an exciting time for growth.