3 open remote positions
Lodgify is a fast-growing scale-up company leading the vacation rental industry that empowers property owners and managers worldwide to efficiently manage and grow their business through technology.
As an Onboarding Specialist, you will take ownership of the customer upon subscription, guiding them through the setup of their account and connections. Post-set-up, you will have ownership of the customer and follow up regularly to upsell product features and plan. Onboard new customers by assisting them in setting up the Lodgify account, connections and training on the system .
As an Onboarding Specialist, you will take ownership of the customer upon subscription, guiding the customer in the account and connections set-up, and follow-up on a regular basis to upsell product features and plan. You will onboard new customers by assisting them in setting up the Lodgify account, connections and training on the system, understand customer objectives and provide consultative approach to ensure proper utilisation of Lodgify.
As an SDR at Lodgify, you will play a vital role in prequalifying leads and driving our sales efforts forward. You will engage and qualify leads, tailoring the pitch to each customer’s specific needs. You will manage a high volume of inbound chats and calls and position Lodgify as the best-fit solution. Drive high activity targets of 100 calls a day, leverage live chat, and collaborate with Sales to improve results.