Lodgify

Join Lodgify as a Technical Customer Support Specialist and become an expert in their software, providing technical support and troubleshooting complex issues. You will assist customers in connecting Lodgify with reservation platforms like Airbnb, taking initiative to find the root cause of connection issues and resolve them while assisting customers.

As a Customer Support Specialist, you will help people by becoming an expert in using the Lodgify software. You will advise customers on how to successfully use Lodgify to set up their own accommodation website and grow their vacation rental business by responding quickly to support requests, troubleshooting, and guiding them.

Provide technical support as a Technical Customer Support Specialist and troubleshoot complex issues to ensure high customer satisfaction through exceptional service. Assist customers in connecting Lodgify with main reservation platforms, take the initiative in finding the root cause of connection issues, and solve them whenever possible by investigating the problem while assisting the customers.

The Sales Specialist role is pivotal to company's growth journey. As a Sales Specialist, individual will engage with prospects, uncover their business needs, and showcase the transformative power of Lodgify's vacation rental SaaS solution. Individual will drive success by hitting sales targets across the EMEA region, managing leads in Italian.