Mangomint

Play a key role in delivering exceptional service by responding to customer inquiries with speed, accuracy, and empathy. Joining our dynamic and growing team means you’ll have a direct impact on improving our customers’ everyday experiences. If you’re passionate about helping people, eager to learn, and excited by the fast-paced environment of a thriving start-up, this could be the perfect role for you.

You’ll play a critical role in shaping how new users experience our product from day one, focusing on customer-facing onboarding flows and internal tools and will partner closely with Product, Design, Marketing, and Customer Success to design intuitive, elegant onboarding experiences that improve activation, time-to-value, and retention.

As a Customer Support Specialist, you’ll play a key role in delivering exceptional service by responding to customer inquiries with speed, accuracy, and empathy. Joining our dynamic and growing team means you’ll have a direct impact on improving our customers’ everyday experiences. You will troubleshoot and respond to inquiries from customers, primarily through chat but also over calls.