Polly

Oversee the implementation of the technical platform, gather customer business requirements, manage multiple projects, and train end users. Collaborate with sales, customer success, and product teams to ensure successful implementations. Troubleshoot issues and develop solutions. You will be working within a hyper-growth, fast-paced, industry disrupting, SaaS company.

As a Principal Project Manager at Polly, you are a strategic leader who drives the execution of high-impact, enterprise-wide initiatives. You bring deep experience in complex SaaS implementations and are passionate about building scalable project delivery frameworks that raise the bar across the implementation practice. You thrive in fast-paced environments and are adept at influencing across all levels of an organization.

As a Staff Project Manager at Polly, you will lead the delivery of complex, enterprise-scale SaaS implementations, driving cross-functional initiatives that align with our strategic objectives. You will serve as a trusted advisor to both internal stakeholders and external customers and technology partners, ensuring successful adoption of Polly’s solutions through meticulous planning, execution, and stakeholder engagement.

Own complex customer implementations from kickoff through go-live, leading delivery and execution across all stages of the onboarding lifecycle. Serve as a trusted advisor to customers, guiding them through platform capabilities, best practices, and strategic configurations aligned with their business needs. Independently manage multiple high-impact customer projects with competing timelines and stakeholders.