Santander

The Commercial Real Estate Multifamily Workout Officer manages accounts of low complexity and proactively facilitates the resolutions of problem loans in a cost effective manner. The incumbent minimizes potential losses to the Company by identifying areas of concern, opportunities, reports on potential and/or known issues, recommends process improvements, and implements solutions to existing programs in accordance with risk management objectives and corporate budgets.

The Sr. Specialist, Client Support Analyst provides day-to-day support and service to assigned Santander clients via telephone, email and face-to-face communication. They enhance client relationships through services and products that meet the customers' needs. The incumbent answers client inquires and provides client education on Santander products and services. The Sr. Specialist, Client Support conducts follow up on all paperwork submitted to ensure it is completed accurately and in a timely manner by internal supporting departments.