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Solvo Global
Solvo Global
3 open remote positions
Solvo Global is a company that provides tech solutions in modern, fast-paced environments. They are a growing organization with a focus on remote work and startup culture, emphasizing high-quality client experience.
Open Positions
Provide advanced Tier 2 technical support for escalated issues, including macOS, networking, Google Workspace, and Microsoft 365. Manage user onboarding, device setup, MDM tools like Jamf or Intune, and coordinate laptop logistics. Act as the main client-facing point of contact, communicating solutions clearly and owning the full ticket lifecycle.
Google Workspace
Microsoft 365
Qualify inbound and outbound leads, assessing eligibility and booking high-quality appointments for licensed agents. Identify qualifying life events (QLEs) and pre-screen clients for ACA and private PPO options. Maintain accurate CRM records and follow up with leads via text and email campaigns.
Sales
Customer Service
CRM
Communication
Lead Qualification
Research and identify public and government data sources for data collection. Design and build scalable ETL processes using Python, HTTP requests, and HTML parsing. Ensure data quality by validating samples, documenting methodologies, and using Git for version control.
Python
Web Scraping
ETL
PostgreSQL
Git