SonderMind

As an Associate Manager of Customer Support, you will supervise a team of frontline Support Specialists, ensuring expectations are consistently met. You’ll be responsible for fostering a culture of accountability and support, coaching team members, removing blockers, and partnering with cross-functional stakeholders to improve processes that impact our clients and providers. This is a people-leadership role with day-to-day team management, coaching, and execution support.

As the leader of our Revenue Operations team, you’ll drive strategy, optimize processes, and ensure end-to-end excellence across the revenue cycle. This is a high-impact role where you’ll collaborate with senior leadership, lead a talented team, and use data and technology to improve financial performance and scalability.

As the next People Experience Partner, you’ll bring a strong operational foundation, an informed HR perspective, and a passion for creating a surprisingly delightful experience for every SonderMinder. You will serve as a trusted partner to employees and managers, and take ownership of both the day-to-day and the moments that define culture. Every interaction is a chance for you to strengthen culture, reinforce values, and create meaningful moments that make SonderMind a more connected, inspiring, and memorable place to work.

As a Staff Engineer, you’ll own end-to-end features across our backend services (Ruby on Rails or TypeScript/Node) and our Angular/TypeScript front end. You’ll work under minimal supervision, troubleshoot complex problems, and help shape our core monolith and emerging TS microservices while collaborating closely with product, design, and QA.

SonderMind is seeking a Director of Growth to drive company-wide revenue growth priorities, including conversion lift across all lines of business, and state-level revenue expansion. This cross-functional role will identify and execute key levers of growth to drive new client acquisition, provider conversion, and overall revenue impact.