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Sylogist
Sylogist
2 open remote positions
Sylogist provides SaaS-based software solutions to the non-profit, government, and education sectors. The company is collaborative and enthusiastic, supporting over 2000 customers worldwide.
Benefits Overview
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Open Positions
Lead and develop support teams across multiple product lines, fostering a customer-centric culture. Manage escalations, reduce ticket resolution times, and ensure timely, effective support. Collaborate cross-functionally with Product, Development, Customer Success, and Professional Services.
Accounting
Customer Service
Process Improvement
Successfully manage multiple software implementation projects through the entire lifecycle from planning to close-out. Report project status to stakeholders, including percent complete, milestone attainment, budget, schedule, and risk mitigation. Establish and maintain effective relationships with customers, internal teams, and cross-functional contributors.
Project Management
Microsoft Office
Microsoft Project
Excel