Symplr

The Customer Marketing Senior Manager is responsible for developing and executing programs that drive customer engagement, retention, advocacy, and expansion. Based in Bangalore and working closely with global marketing, sales, and customer success teams, you'll play a key role in building customer relationships, amplifying success stories, and enhancing the customer journey. You’ll serve as a key connector between customers, products, and our brand.

This position assists in performing implementation, operation, monitoring, recovery, and performance tuning for infrastructure and application services at symplr. The CloudOps team augments the symplr Development, IT teams by focusing on application deployment on production systems using a software engineering approach and manageability of application failure resolutions within Service level agreements. CloudOps goals include improving system performance, increasing operational observability, enhancing system stability, and reducing time for software delivery.