Telos Media

2 open remote positions

Telos Media produces animated content, including the brand Human Buddy, an animated medicine show that educates through comedy and storytelling. They are a distributed team working on digital-first content.

Open Positions

  • Respond to customer questions via email and other platforms within 24 hours, fully resolving issues within 3 working days.
  • Manage and organize support tickets, review orders in Shopify, and coordinate with the 3PL team on fulfillment and shipping.
  • Advocate for customers by solving real problems, not just closing tickets, and spot recurring issues to suggest improvements.