- Be proficient in de-escalation on calls and handle patient escalated calls.
- Be proficient in working directly in multiple client systems where applicable.
- Develop proficiency in various AR Management procedures at the direction of Management.
2 open remote positions
TruBridge connects providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides of healthcare delivery. They are a remote team that encourages pushing boundaries and looking at things differently.
Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services. Maintain adequate documentation on the client software to send the necessary documentation to insurance companies. Comply with all reimbursement and billing procedures for regulatory, third party, and insurance compliance norms.