Lead Technical Product Support Engineer
As a Lead Technical Product Support Engineer, you’ll bridge support, product, and engineering to investigate, resolve, and prevent complex issues across Vidmob’s Creative Intelligence platform. You’ll diagnose problems, implement fixes, perform backend updates, and drive continuous improvements in system stability and data quality. The Lead Technical Product Support Engineer also will oversee Vidmob's efforts to infuse AI throughout the support process, from triaging issues to writing bug fixes to generating documentation.