Position Overview:
- Monitor security events, alerts, dashboards, and operational queues.
- Respond to operational tickets, incidents, and service requests.
- Ensure ticket updates, escalations, documentation, and resolution activities comply with SLA requirements.
Responsibilities:
- Perform initial triage and classification of cybersecurity and operational alerts.
- Escalate incidents in accordance with operational severity classifications and response procedures.
- Assist with incident investigation, event enrichment, and evidence collection activities.
Required Experience/Qualifications:
- Associate’s degree or Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field.
- Basic understanding of cybersecurity principles, networking fundamentals, and cloud security concepts.
- Familiarity with cybersecurity and monitoring tools such as Splunk and Nessus.
By Light Professional IT Services LLC
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.