Care Solutions Consultant

Guide families and clients through initial discussions about in-home, non-medical care, employing your customer service and sales expertise. Connect with potential clients via phone, email, chat, and text to understand their needs and illustrate how Home Instead can facilitate their aging at home. Manage a steady flow of inbound and outbound calls, actively listening to client needs, and matching them to appropriate care solutions. Meet or exceed individual and team sales metrics. Utilize CRM tools such as Salesforce to track activity and ensure consistent follow-up.