This role supports both company wide onboarding and GTM enablement programs across Sales, SDRs, and Customer Success.
The Enablement Manager will own Runpod’s onboarding and enablement infrastructure across both company wide and go to market functions.
This person will design scalable onboarding experiences for new hires while also building role specific enablement programs, sales playbooks, competitive intelligence systems, and customer success enablement resources.
Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI.
Design and stand up our enablement function from scratch, including onboarding programs and coaching frameworks.
Own product launch readiness for the sales team, translating new features and pricing changes into positioning.
Build and maintain a sales content library that reps actually use, including battlecards and competitive intel.
Instrumentl is a mission-driven startup helping the nonprofit sector drive impact, and they're building the operating system for grant-funded organizations. They are a high-growth, YC-backed startup with almost 6,000 nonprofit customers and a rapidly expanding product surface.
Own AMER regional & segment-specific sales enablement.
Build, adapt, and deliver field-centric programs.
Reinforce adoption through managers, onboarding, and operating rhythm.
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack. Its team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything.
Own the full lifecycle of enablement for service teams.
Coach Enablement Leads in facilitation and content delivery.
Collaborate with Support, CX, HR, and regional site leaders.
Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies and millions of users globally and are one of the fastest growing companies in SaaS, valued at $1.6 billion.
Become a Bolt expert and evangelist, with deep knowledge of the product, common edge cases, troubleshooting workflows, and best practices.
Design and iterate on training programs and live sessions—including content, agendas, schedules, and playbooks—based on customer feedback and usage data.
Create educational content including video tutorials, walkthroughs, written guides, and onboarding materials that help users ramp quickly and get the most out of Bolt.
StackBlitz is the team behind WebContainers, which allows running Node.js in the browser and powers a fast online IDE. They built Bolt.new, an AI-powered app builder for creating and deploying web and mobile apps instantly, and they are a fully remote and globally distributed team.
Design and produce high-quality sales enablement materials including pitch decks, one-pagers, battle cards, and objection-handling guides.
Develop and deliver internal training programs, workshops, and onboarding curricula to educate sellers on product capabilities and sales methodology.
Define and track key enablement KPIs including content adoption, training completion rates, ramp time, and impact on win rates.
Swiftly is a retail digital technology company that empowers regional and independent grocers to compete in a digital-first world with app, web, loyalty, and e-commerce solutions. With 70+ retailer banners and Series C funding, it is the first to seamlessly connect digital and in-store shopping, operating as a collaborative team of experienced professionals.
Own the end-to-end new hire onboarding experience - from offer accept through 90 days.
Develop a training plan for new and existing managers - covering hiring, performance management, feedback, and career development.
Own the recurring internal communications that keep the company informed (primarily written updates).
Tremendous is a global platform that allows businesses to send payouts to anyone, anywhere, for free. They are a profitable and growing company with a fully remote, high-documentation, low-meeting culture and are trusted by 20,000 organizations.
Drive professional onboarding experience from registration and identity verification to first-shift readiness.
Focus relentlessly on accelerating how fast a professional can move from signing up to working.
Incorporate AI-native workflows and agentic solutions to solve manual, high-friction onboarding steps.
ShiftKey is a platform disrupting how healthcare facilities find licensed and certified professionals to fill shifts. They offer opportunities to work as much or as little as healthcare workers choose.
Create digital-first onboarding motions for new Mid-Market customers at scale.
Anchor customer conversations around business impact, including cost structure reduction and scalable output.
Manage a pooled book of business using tech-touch and structured outreach campaigns.
HeyGen aims to democratize visual storytelling through accessible technology. They're building technology to empower individuals to connect with and inspire audiences by making video content creation scalable and cost-effective.
Design and deliver new hire onboarding for various roles.
Coach current reps through call reviews and performance data.
Build and maintain a BDR skills progression framework.
The Sales Factory is a dynamic organization that helps clients with their sales processes. They are a fast-moving company where processes evolve, and new client campaigns launch.
Design and run AI adoption programs that enable the TA team to effectively use AI in their workflows.
Build and manage TA enablement programs: Recruiter skill development, tooling onboarding, and process documentation that scales with a high-volume, fast-paced hiring environment.
Own hiring manager and interviewer enablement end-to-end.
Headway is building a new mental healthcare system that everyone can access. Over 70,000 providers across all 50 states run their practice on their software, serving over 1 million patients.
Create and deliver educational materials and training programs to improve customer onboarding and product adoption.
Own customer communication strategy to drive engagement and loyalty using data-driven segmentation and messaging.
Scale customer retention, identify upsell opportunities, and advocate for customer needs with internal teams.
Instrumentl is a profitable, hypergrowth, YC-backed SaaS platform that provides grant management software for nonprofits. They serve over 5,500 organizations, have moved over $1 billion through their platform, and have a strong customer satisfaction score.
Design and launch a sales enablement function, including strategy, frameworks, and team structure.
Develop a multi-year roadmap aligned with Cohere’s revenue and product evolution, ensuring enablement scales with the business.
Create and curate high-impact resources (e.g., playbooks, battle cards, demo scripts, and certification programs) tailored to Cohere’s AI/ML solutions.
Cohere's mission is to scale intelligence to serve humanity by training and deploying frontier models for developers and enterprises building AI systems. They are a team of researchers, engineers, and designers passionate about their craft, with offices in Toronto, New York, San Francisco, London and Paris.
Design and orchestrate end-to-end training and certification programs for partners.
Drive awareness and adoption within top-tier partners.
Clearly communicate the economic value and ROI of Netomi solutions to partners.
Netomi is the leading agentic AI platform for enterprise customer experience. Backed by WndrCo, Y Combinator, and Index Ventures, they help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Partner with GTM leadership to identify high-impact opportunities for AI-powered automation and workflow optimization.
Own the GTM AI roadmap—prioritizing initiatives based on business impact, readiness, and alignment across functions.
Program-manage the design, build, and rollout of AI workflows across the GTM stack, collaborating closely with various teams.
Vanta helps businesses earn and prove trust by empowering companies to practice better security. They have a talented team and have been successful at Vanta without prior security experience. The company started in 2018 and has thousands of companies relying on them.
Build sales narratives from marketing assets into seller-ready stories.
Design and deliver training on sales psychology and qualification.
Co-present weekly Sales Deep Dive and measure content effectiveness.
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, they help companies grow by achieving customer excellence.
Conduct a review of the onboarding playbook and implement a streamlined, automated version.
Manage, coach, and upskill a team of Onboarding Specialists.
Partner with Sales and Customer Success to ensure seamless handoffs and long-term health.
Steer provides a suite of software tools for automotive repair shops, combining various tools into one platform. They offer a CRM marketing suite with features like text messaging, email automation, and appointment reminders and have acquired AutoOps for scheduling software.
Design and execute a comprehensive channel enablement strategy aligned with partner and revenue goals.
Build enablement programs that support co-sell readiness, marketplace listings, and private offer execution.
Measure effectiveness of enablement programs and continuously optimize.
Netomi is the leading agentic AI platform for enterprise customer experience. They work with the largest global brands to enable agentic automation at scale across the entire customer journey and help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Trains to perform duties of an Inside Account Manager, providing proactive direct sales support.
Establishes, builds, and maintains strategic relationships with clients and partners.
Provides customer quotes, manages proposals, and follows up on opportunities.
Connection guides the connection between people and technology, helping customers manage warehouse inventory, equip their workforce, or secure their data. Their team is made stronger by a multitude of backgrounds, experiences, and perspectives, driving them to innovate and create technology solutions.
Performs customer facing onboarding activities, including customer discovery, desired outcome creation, and platform training.
Executes against key onboarding KPIs, including key milestone achievement, response time, and customer satisfaction.
Works with customers to understand their needs and goals to provide tailored guidance in adoption of Cision platform.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. They equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel. Cision has over 75,000 companies as customers.