Triage Nurse (PST or CST)

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is primarily a day-shift role (8 hours/day, 8:30-4:30 PST or 8:30-4:30 PST), with occasional potential for nights or weekends. When not managing acute issues, Triage Nurses focus on care coordination, training, and related administrative tasks.

Responsibilities include managing inbound clinical issues from firsthand staff and patients via phone, triaging appropriately, and escalating emergencies immediately. Collaboration with peer mental health workers, social workers, and APPs is essential to address acute issues comprehensively. Care coordination with patients’ other providers ensures seamless health management.

This position requires strong triage and prioritization skills, problem-solving expertise, and the ability to provide condition-specific patient education. Benefits include health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, and PTO.