New GSM - Tax & Accounting Spain - Remote

This is a remote role. The role of Global Service Manager (‘GSM’) forms the backbone of the HSP Group Customer service delivery experience. Acting as the primary contact point for our customers, the Global Service Manager will perform and coordinate the delivery of accounting and tax compliance services. To be successful within this role, the Global Service Manager should have solid knowledge in both accounting and tax and should have been involved in managing customer relationships. The Global Service Manager will act as the primary point of contact for clients, ensuring timely and accurate delivery of accounting and tax services. The Global Service Manager will also Coordinate with internal teams and local service providers to ensure timely delivery of services. The Global Service Manager will respond to customer ad hoc queries, ensure appropriate teams are involved in the event of either escalations or opportunities for service add-ons. The Global Service Manager must have Strong customer facing skills and Excellent communication skills, both written and verbal. The Global Service Manager must also poses excellent analytical and problem-solving skills.