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Careers In Travel | Destination Planners
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Customer Service Representative - Hotel Reservations
Deidre
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Communication
Hospitality
Detail-oriented
About the Role:
- Assist clients in researching and booking hotel accommodations with attention to their preferences and budgets.
- Provide accurate details on hotel options, pricing, and amenities while responding promptly via phone, email, or messaging.
- Maintain detailed records of client interactions and reservations and stay current on travel trends and industry updates.
Requirements:
- Strong communication and customer service skills with a friendly, professional demeanor.
- Comfortable working independently and managing time effectively with basic computer proficiency.
- Interest in travel and helping clients plan memorable stays; previous experience in customer service, hospitality, or sales is a plus.
What We Offer:
- Flexible, fully remote work environment with comprehensive training and access to booking tools.
- Supportive team culture and mentorship with income-earning possibilities based on performance.
- Exclusive travel discounts and industry perks plus opportunities for personal and professional growth.
Destination Knot
We are a professional travel planning company that helps clients create unforgettable experiences by specializing in hotel accommodations, cruises, resorts, and group travel. We are a small, supportive team focused on delivering excellent customer service and personalized support for every traveler.