IRA Operations Specialist

Manage end-to-end processing of IRA accounts, including new account openings, document validation, and custodian registration. Serve as the primary operational liaison with Equity Trust and other IRA custodians. Track requirements, resolve missing information, and proactively keep accounts moving without needing internal follow-ups. Coordinate IRA transfers, ensuring accuracy and completeness of documentation. Oversee IRA investment submissions, registration steps, and custodian confirmations.

Maintain accurate records, reconcile balances, and review custodian statements. Support miscellaneous IRA-related workflows such as auditing documents, FMV updates, and routine reconciliations. Look for opportunities to improve investor experience and overall process speed.

Identify manual workflows that can be automated to reduce friction for both investors and internal teams. Collaborate with engineering, product, and operations to enhance IRA workflows, improve UX, and reduce repetitive follow-ups with custodians. Use tools like Excel and n8n to streamline operations, track status, and implement lightweight automations.

Support IRA/trust custody operational procedures such as FMV updates, reporting cycles (Forms 5498 and 1099-R), beneficiary structures, RMD workflows, and escheatment processes. Contribute to SOP development, controls, books/records retention, and audit support.