Job Description
As a Community Manager, you’ll be the voice behind some of the UK and Europe’s most loved nostalgic food brands - the household names people grew up with and still reach for today. From shaping the online personality of our brands to sparking conversations that bring fans together, you’ll play a key role in keeping our communities thriving.
You’ll manage day-to-day engagement across social channels: jumping into real-time conversations, responding to fans, and turning followers into brand advocates. Collaborating with creators and influencers, you’ll help ensure our content feels fresh, authentic, and true to our brand values across every market.
Monitor and respond to comments, messages, and mentions across social platforms, being the authentic voice the community recognizes and trusts. Foster positive conversations and manage brand reputation through timely, genuine responses. Explore AI tools for automated responses and sentiment analysis while maintaining human authenticity.
About OLIVER Agency
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands.