Social Media & Community Manager

About us:

• We are driving innovation in advertising technology with a SaaS product that harnesses Generative AI to redefine content creation.
• Our mission is to make AI the default in advertising without replacing creative people, and we aim to help small businesses and creative individuals.

The role:

• You will own Pencil's social presence and run our customer community end-to-end.
• You will connect social and community: what happens inside the community becomes content, and content brings new people into the community.
• You will report to the Head of Marketing and work closely with design, customer success, and product teams.

What you'll do:

• Develop and publish social strategy across LinkedIn, Instagram, X, and YouTube, including delegation to the Community Manager.
• Manage executive social content for our CEO and COO: drafting, approvals, and performance tracking.
• Oversee community management, including welcoming members, moderating discussions, and coordinating webinars and demos.

What you'll bring:

• 3+ years in social media, community management, or both, ideally in B2B SaaS or marketing technology.
• Excellent written English with the ability to write in brand voice and executive voice, and hands-on LinkedIn B2B experience.
• Experience running online communities on platforms like Gradual, Circle, Slack, or Discord, and comfort with analytics.