Job Description
The Social Community Lead will ensure seamless service delivery, meeting operational targets, service standards, and quality expectations. Responsibilities include leading and developing a high-performing team, fostering accountability, driving engagement, and ensuring alignment with business objectives. The lead will also enforce compliance with policies, optimize workflows, leveraging data insights and collaboration to enhance efficiency and scalability. Deliver high-impact reports and insights, enabling data-driven decision-making and proactive issue resolution.
About VGW
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.