Acts as a liaison between patients, providers, and insurance companies to ensure appropriate data collection and compliance. Obtains benefits, eligibility, and preauthorization. Works closely with physician schedulers and the OR Manager to ensure accuracy. Demonstrates a working knowledge of managed care contracts and major third party payers when verifying insurance benefits. Notifies patients of estimated liability and acts as a financial counselor. Ensures compliance with surgery center collections policies. Screens patients for Financial Assistance Program eligibility. Clearly documents insurance details, required payments, and any additional information. Coordinates with the physicianβs office when requirements are not in place. On an as needed basis will assist and back-up other front office staff positions.