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Key Responsibilities:
- Hands-on customer and technical engagement as senior primary contact for Taiwan customers.
- Lead hardware bring-up, board integration, and embedded system debugging on-site and remotely.
- Support chip-down design, custom carrier board development, and embedded Linux integration.
Regional Leadership & Team Building:
- Build FAE processes, documentation, and support infrastructure for the APAC region.
- Recruit, mentor, and manage APAC FAE engineers as the team scales.
- Align priorities with commercial goals and contribute to global FAE strategy.
Customer Advocacy & Cross-Functional Collaboration:
- Surface customer feedback and roadmap input to Product Management and R&D.
- Maintain relationships with key accounts, distributors, and channel partners in Taiwan.
- Partner with Sales and BD on product introductions, onboarding, and competitive intelligence.
Axelera AI
Axelera AI is the leading provider of purpose-built AI hardware acceleration technology for AI inference, including computer vision and generative AI. Headquartered in Eindhoven, Netherlands, with R&D offices across Europe and employees in 20 countries, we are a global industry pioneer with a collaborative international culture.