Manager of Program Success

The Manager of Program Success builds and strengthens our relationships with nonprofit members, serving as a trusted subject matter expert. You will be a strong ambassador of Catchafire, drawing nonprofit leaders to our platform and helping them—and us—unlock value. You will manage the success of a portfolio of approximately 20 programs, hitting and exceeding their engagement goals. You will educate & onboard our nonprofit professionals through engaging webinars, virtual and in-person workshops, 1:1 advising, and tailored support. You will also facilitate peer learning groups for nonprofit leaders, building community and gathering valuable feedback. You will represent the nonprofit voice in internal decision-making, ensuring our offerings meet real-world needs. Bring creativity, innovation, and lived experience to elevate the Program Success team and Catchafire as a whole.