Auctane's Pre-Sales Engineer (aka Solutions Engineer) is an experienced operational and technical sales professional who works with clients on-site to identify their needs and develop customized business solutions using Auctane's products and services with a strong understanding of the small parcel shipping industry. They work closely with the sales team to understand the client's business, logistics, and IT environment, and then design and present solutions that meet those needs. An Auctane Pre-Sales Engineer also plays a key role in the pre-sales and implementation process, providing operational and technical support to the sales team and answering any operational and technical questions clients may have.
Solutions Engineers play a vital role in the success of any logistics and technology company. They are the bridge between the sales teams and product teams, and they are responsible for ensuring that clients have the best possible experience with the company's products and services. An Auctane Pre-Sales Engineer is the subject matter expert understanding these solutions and the monetization impact they being to Auctane and the client.