Job Description
The Channel Account Manager will build and develop joint business plans with each assigned partner and manage sales strategies through consultative relationship building. They will expand sales and revenue opportunities for Mitel by increasing demand generation with assigned partners. They will enhance partners’ effectiveness within the Mitel Global Channel Partner Program and increase Mitel’s brand awareness and mindshare among partners. This includes broadening their knowledge of Mitel’s solutions, providing training, and driving compliance with required training and certifications.
The Channel Account Manager will coordinate partner access to pre-sales resources, resolve partner-related issues and sales conflicts, and meet with partners to assist in closing opportunities. They will also coordinate local partner participation in events, drive product and promotions and programs into partner organizations, and coordinate partner access to post sales resources. They will monitor issues with partners through resolution and drive partner success metrics with revenue, growth, retention, and churn.
About Mitel
Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications.