Renewal Manager

The best Renewal Managers (RM) are well organized, can track/progress several renewals in parallel, and work cross functionally within Jitterbit and also with the customer. Closely working with the RM's and CSM's Teams across the globe in a warm and positive environment. They manage and understand clearly legal agreements and work with all parties involved in planning, executing, and submitting renewals to finance; including executives, sales, customer success teams. This includes engaging with internal parties and customers 4 to 5 months before renewal to plan the next term. Their greatest skills are having the ability to organize, process, negotiate, and coordinate the terms of the next subscription period.

The environment for this role is fast-paced, and will be in the corporate spotlight reflecting keen interest by the executive team and the Board of Directors. A strong predictor of success for a RM is the ability to coordinate the activities with multiple internal and external constituents. The RM has no direct staff. He/she must influence others by outlining the business conditions of his/her customers, and drive the organizations (Customer, Partner, & Jitterbit) toward an agreed upon set of objectives, negotiating and making trade offs along the way.