Mid-Market Account Manager

We’re looking for a relationship-driven and growth-minded Mid-Market Account Manager to join Jasper’s Customer Success organization. In this role, you’ll manage a portfolio of mid-market customers, driving both retention and expansion through strong partnerships, data-driven insights, and customer value realization. You’ll act as the commercial owner for your accounts, working closely with Customer Success Managers (CSMs) to ensure every customer achieves measurable outcomes and sees ongoing success with Jasper’s Marketing AI platform. Conduct discovery, demos, and solution discussions independently without heavy reliance on Sales Engineering. Develop and execute account plans, lead renewal and expansion cycles, and deliver business reviews. Maintain steady account coverage through regular communication, QBRs, and relationship touchpoints.