IT Support Intern

Core Responsibilities:

• Troubleshoot operating systems and software applications across the organization.
• Respond to and resolve trouble tickets in a timely manner.
• Apply patches, updates, and security configurations to systems.

Specific Tool Expertise:

• Administer and maintain Okta for user lifecycle management, authentication, and authorization.
• Configure and customize Slack for team communication and integrate it with other tools.
• Manage resources and services within enterprise productivity suites such as Google.

Preferred Skills/Experience:

• Working towards or recently completed a degree in Computer Science, Information Systems, or a related field.
• Experience with MacOS and Chromebooks.
• Familiarity with Okta, Slack, and Google Workspace.