Job Description
Partner with strategic customers to drive long-term value, growth, and satisfaction. Develop trusted relationships with executives and stakeholders while orchestrating cross-functional alignment internally to ensure successful solution delivery. Own strategic account planning, renewals, and expansion motions, leveraging data-driven insights and strong executive engagement to meet revenue targets and elevate customer outcomes. Account strategy & multi-year roadmap: Own the end-to-end strategy for one of Arch’s strategic customers, aligning to executive priorities and manufacturing roadmap; define the value thesis, success metrics, and site rollout plan. Executive engagement & governance: Lead C-suite and senior-level stakeholder relationships. Build early renewal strategies, manage negotiations, and secure multi-year renewals that protect and expand recurring revenue.
About Arch Systems
Arch Systems transforms factory intelligence with AI-driven solutions that help manufacturers optimize operations, reduce downtime, and maximize efficiency.