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Responsibilities:
- Respond promptly to internal and external customer inquiries.
- Serve as lead contact for accounts and Sales and document all interactions.
- Communicate delays and cancellations and facilitate redraw of samples.
Qualifications:
- Two year degree and/or 2-5 years of related experience.
- Must complete HIPAA/PHI training within first 30 days.
What We Offer:
- Comprehensive medical, dental, vision, life and disability plans.
- Pregnancy and baby bonding leave, fertility care benefits.
- 401k benefits and commuter benefits.
Natera
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.