Program Manager US Security & IT

Primary Responsibilities:

• Serve as the Single Point of Contact for all program-related customer interactions.
• Lead director and manager-level engagements, translating business requirements into actionable technical specifications.
• Oversee the planning, execution, and value realization of multiple concurrent projects.

Key Functions:

• Define project plans including objectives, timelines, dependencies, resources, and change management strategies.
• Collaborate with cross-functional teams, including Product, Engineering, Operations, and Services.
• Drive process improvements that enhance program efficiency and customer satisfaction.

Additional Tasks:

• Monitor risks, resolve issues, and ensure adherence to project schedules.
• Prepare presentations and communicate progress to internal and external stakeholders.
• Maintain a single source of truth for program status.