Job Description
We are seeking a Business Systems Analyst to join our Support team, serving as the frontline for troubleshooting, data analysis, and customer support. This role combines technical expertise with customer service, focusing on maintaining data quality and ensuring timely resolution of issues impacting monthly production cycles. You will work closely with cross-functional teams to identify root causes, document findings, and support continuous improvement efforts.
You will troubleshoot data discrepancies and transformation issues across multiple data sources, conduct data analysis, mapping, and validation to support monthly production and customer deliverables. Responsibilities also include responding to customer inquiries, supporting integration efforts, maintaining documentation, performing testing, monitoring system health, and participating in Agile ceremonies.
About Solera
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience.