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US

  • Facilitate team operational rhythms and maintain project timelines and trackers.
  • Log decisions, coordinate ad-hoc escalations, and support internal operations.
  • Manage complex multi-workstream projects in a design consultancy environment.

Project Management Design Communication Facilitation Jira

20 jobs similar to Service Design Project Manager

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US Unlimited PTO

  • Define and own the claims technology product roadmap.
  • Lead discovery efforts by digging into data and user research.
  • Drive end-to-end delivery with your dedicated engineering team.

Kin makes life simpler and more affordable for homeowners, especially in areas with climate risks and outdated systems. They focus on providing smarter homeowners insurance and expanding to meet all homeowner needs, utilizing data, technology, and thoughtful support.

US

  • Coordinate patient scheduling and appointment management to support timely access to Veteran healthcare services.
  • Track, review, and respond to electronic consults, provider orders, and related actions within the electronic medical record system.
  • Support patient access, medical scheduling, appointment coordination, and clinical administrative workflows across multiple healthcare services.

They provide patient scheduling, appointment coordination, and healthcare administrative support that helps Veterans access timely care. Operating in more than 90 countries, International SOS provides clinical care, emergency response, and healthcare support services across a wide range of care settings.

US

  • Lead and manage the full proposal lifecycle, ensuring compliance and quality.
  • Write and tailor compelling proposal narratives that articulate Turner & Townsend’s value.
  • Develop visually engaging proposal documents and presentations.

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. They work with clients across real estate, infrastructure, energy, and natural resources, delivering outcomes that improve people’s lives.

US

  • Review medical records to identify clinical information and flag missing documentation.
  • Coordinate medical record requests and track case pipelines to ensure timely receipt.
  • Support provider and patient outreach and contribute to operational improvement projects.

Natera is a global leader in cell-free DNA testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.

US

  • Oversee North American royalty accounting and subrights teams, ensuring GAAP compliance and accurate transactions.
  • Manage general ledger reconciliation, intercompany balances, and monthly journal entries.
  • Optimize royalty software systems and serve as subject matter expert for financial reporting.

HarperCollins is a global leader in book publishing, dedicated to bringing compelling stories and ideas to readers worldwide. With a passionate team of publishing professionals, the company fosters a culture of creativity and collaboration.

US 4w PTO

  • Eliminate manual processes, reduce implementation timelines, and advocate automation and AI at scale.
  • Design business process workflows, inventory business processes and documentation, and implement the automation/AI strategy.
  • Define and lead the automation and AI strategy for Operations.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We have an amazing team of 25,200 people in 32 countries and Experian invests in people and new advanced technologies to unlock the power of data.

$74,640–$103,633/yr
Canada

  • Collaborate closely with the Merchant Risk team to identify, assess, and mitigate compliance risks associated with merchant and platform partners.
  • Review and approve financial services marketing materials to ensure they comply with regulations and industry standards.
  • Work cross-functionally with departments such as Compliance, Legal, Risk, and Revenue to complete reviews and address compliance issues and their root causes.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company, with a dedicated group of professionals committed to helping Affirm scale, innovate, and provide outstanding products.

US

  • Architect and evolve Affirm's lakehouse analytics platform, driving strategy around Snowflake, Apache Iceberg, and Spark.
  • Design and implement RBAC and dynamic data masking policies in Snowflake, ensuring data access is secure, compliant, and auditable.
  • Lead the technical direction of analytics engineering practices, including data modeling, transformation pipelines (dbt), and data quality frameworks.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They pride themselves on their culture across engineering of engaging in thorough technical design review, operational excellence, and capable incident response and analysis.

$80,000–$100,000/yr
Global Unlimited PTO 16w maternity

  • Develop, execute, and manage paid social strategies across major platforms.
  • Own audience architecture, building Ideal Customer Profile audiences.
  • Conduct daily performance audits and continuous ad copy testing to optimize efficiency.

Remote simplifies global employment, enabling businesses to compliantly recruit, pay, and manage international teams. With a future-focused work culture, they foster innovation, encouraging team members to contribute their unique talents to build a best-in-class HR platform.

$100,000–$160,000/yr
Global

  • Design and implement secure AWS infrastructure using Infrastructure as Code across multiple client engagements.
  • Build CI/CD pipelines, automate deployments, and establish monitoring and observability solutions.
  • Collaborate with architects and client teams to translate requirements into robust cloud solutions.

Innovative Solutions provides cloud solutions and services. They help clients with digital transformation and cloud adoption. They use AI tools to support parts of the hiring process and have a supportive recruitment team.

US

  • Responsible for ensuring accuracy and efficiency of custodial reconciliation processes with a focus on automation and compliance.
  • Manages source data, resolves automation errors, and proposes enhancements to meet investor and client SLAs.
  • Acts as single point of contact for audit requests and coordinates cross-functional responses.

LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry, servicing over 1.8 million loans. Backed by Fidelity National Financial, a Fortune 500 company, they offer a culture of integrity, innovation, and collaboration.

US

  • Administer and support cloud-native infrastructure powering Telecommunication systems, with a strong focus on AWS-hosted services.
  • Perform day-to-day system administration tasks within AWS GovCloud, including provisioning, configuring, monitoring, and patching Linux-based virtual machines.
  • Monitor cloud system performance using CloudWatch, CloudTrail, and Splunk, diagnosing and resolving infrastructure issues to maintain 24/7 uptime.

TekSynap is a fast-growing high-tech company that understands the pace of technology and the need for a comprehensive information management environment. They aim to utilize the best of information technology to meet the business needs of Federal Government customers.

US

  • Design, develop, and maintain scalable web applications and APIs using Ruby on Rails
  • Move fluently between Rails and other frameworks/languages depending on the client engagement
  • Architect and implement service-oriented and microservices-based solutions

NextLink Labs helps companies build, scale, and secure their software applications and organizations. As a remote-first company, they work to ensure a comfortable and collaborative work environment.

  • Provide outpatient services through our telehealth program.
  • Monday - Friday schedule; No weekends! Shift options include 10a-7p or 11a-8p ET.
  • Additional compensation offered to bilingual candidates (Spanish)!

Brave Health expands access to compassionate, high-quality mental healthcare through technology. As a community health-centered organization, they are dedicated to ensuring that no one is left behind and are licensed with Medicaid and Medicare.

US

  • Lead the preparation and review of quarterly and annual SEC filings.
  • Research, analyze, and document technical accounting conclusions under U.S. GAAP.
  • Support process improvement initiatives, automation efforts, and system implementations.

Kyverna Therapeutics is a patient-centered, clinical-stage biopharmaceutical company developing cell therapies for patients suffering from autoimmune diseases. Guided by our core values, they are committed to transforming the future of treatment for autoimmune disease.

$80,000–$115,000/yr
US

  • Build ClickTime’s visibility and trust with the target audience.
  • Produce written and video content; engage in relevant communities.
  • Represent ClickTime at conferences and events.

ClickTime is a leader in time management software, serving enterprises, nonprofits, and governments. ClickTime has tracked over $210 billion worth of employee time, helping customers improve workforce efficiency and profitability. The team at ClickTime works remotely across the United States.

Australia

  • Provide responsive technical support to merchants via email, live chat, and phone during AEDT/AEST business hours with US team overlap for handoffs.
  • Troubleshoot app behavior, Shopify integrations, and third-party tools like Klaviyo, Algolia, Yotpo, and Recharge across the Tapcart stack.
  • Contribute to Help Center articles, runbooks, macros, and AI workflows to improve self-service and capture merchant feedback for Product and Engineering.

Tapcart is the leading mobile commerce platform for Shopify brands, powering native iOS and Android apps for thousands of merchants from emerging DTC labels to global household names. The team is fully remote across the US and beyond, with a culture that values async-first collaboration and intentional overlap for support coverage.

$165,000–$195,000/yr
US

  • Operate at the frontier of applied AI as a hands-on practitioner.
  • Design, implement, and deploy advanced predictive models that drive core business outcomes.
  • Analyze large-scale datasets to identify patterns, trends, and optimization opportunities.

Sovrn is a software and data business that helps open web businesses be and remain independent. Through software products and data solutions they help their customers understand their business better, operate more efficiently, and make & keep more money.

Europe

  • Support key employee life cycle processes such as new hires, data management, and absence management.
  • Prepare global HR documentation, i.e. employment contracts and HR policies.
  • Communicate with professionals and customers to explain and resolve queries.

G-P's SaaS-based Global Employment Platform enables clients to expand into over 180 countries. Our diverse, remote-first teams are essential to our success, fostering innovation and valuing every contribution.

  • Write, review, and refine approximately 100 emails per week across a portfolio of Enkore clients with minimal oversight using our custom AI copywriting agents
  • Write SMS copy that complements email campaigns, maintaining consistent brand voice across both channels
  • Manage rounds of revisions for high-touch clients, incorporating feedback efficiently while maintaining brand integrity

Lunar Solar Group is an advertising agency that collaborates with consumer-focused brands to identify growth opportunities and implement disruptive marketing strategies. It is a globally recognized growth consultancy, technology studio, and full-service digital marketing agency.