Implementation Consultant

The Implementation Consultant will own the end-to-end delivery of client implementations, from kickoff through go-live, ensuring launches are timely, high-quality, and aligned with client objectives. They will collaborate with clients to understand their goals and technical environment, translating these into actionable implementation plans and tailored automation solutions. This role provides strategic guidance and best practices on how to leverage Ada, helping clients design scalable user journeys and automation strategies that support their long-term goals. This person will design and configure logic-based workflows within Ada’s platform including integrations with client systems to enable automation, personalization, and reporting. They will coordinate with client stakeholders and internal teams, managing project milestones, proactively addressing blockers, and ensuring a seamless implementation experience.