Provide dedicated, high-level service to travelers and travel bookers, exceeding expectations.
Manage workload effectively, meeting deadlines and adapting to account processes.
Advise on passport/visa requirements, quality control, and recommend ancillary products.
Reed & Mackay is a travel management company that provides high-touch travel services to corporate clients. They offer a comprehensive benefits program and have a global presence, focusing on building relationships and reducing travel costs.
Lead and develop frontline agents through coaching and feedback.
Monitor performance against metrics, ensuring quality and accuracy.
Foster a culture of accountability and support within the team.
Owner is an AI-native system helping local business owners succeed, especially restaurants, by replacing multiple tools with one. With a team in the low hundreds, they consist of top talent from successful SMB software companies and are rapidly scaling to match customer growth.
Own the full lifecycle of enablement for service teams.
Coach Enablement Leads in facilitation and content delivery.
Collaborate with Support, CX, HR, and regional site leaders.
Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies and millions of users globally and are one of the fastest growing companies in SaaS, valued at $1.6 billion.
Lead and develop a team of Operations Supervisors across frontline and escalation functions.
Own performance against key operational metrics including service levels, quality, and customer satisfaction.
Partner with WFM, Training, Product, and Engineering teams to improve operational performance and customer outcomes.
Honk is a technology-driven roadside assistance platform connecting enterprise customers with a nationwide network of independent service providers. We are a PE-backed, scaling fast remote-first company aggressively investing in automation and AI.
Respond to client inquiries related to travel services, scheduling, and reservations.
Assist with coordinating travel details based on client needs and preferences.
Maintain accurate records of client interactions and requests.
Deidre provides travel-related coordination and client support. The company is focused on providing timely assistance and ensuring all details are handled accurately for a smooth and positive client experience.
Own the end-to-end new hire onboarding experience for assigned operations teams.
Design and facilitate ongoing refresher, upskilling, and process change training as business needs evolve.
Build and maintain all training materials for assigned teams.
Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible. The team consists of passionate people from diverse backgrounds, united by the desire to fix a broken system.
Assist Area Directors develop their skills while building one-on-one relationships with them.
Train Area Directors in our processes and procedures via phone conferences.
Respond to questions, concerns, and complaints via phone and email with both Area Directors and their advertising clients.
The N2 Company is America’s leading publisher of community magazines. They are proud to provide supportive and fulfilling remote work opportunities for their people in a culture built on trust, respect, and humility.
Respond to client inquiries regarding travel options and reservations
Assist with booking and confirming flights, hotels, cruises, and vacation packages
Provide clear communication before, during, and after travel
Aisles & Abroad is seeking motivated and service-oriented individuals to join our team. We offer comprehensive training and support in a flexible remote environment with a supportive, collaborative team culture.
Review and sign federal/state tax returns and monthly financial statements.
Oversee tax and accounting engagements for a diverse client portfolio, ensuring all monthly close and tax deadlines are met.
Directly supervise Managers, Seniors, and Staff to provide coaching and performance management.
They are a growing, modern accounting and advisory firm seeking a Director of Accounting & Tax Services to lead service delivery for a team of 8–10 professionals. The firm is dedicated to supporting Main Street businesses and building a culture where professionals can grow without burnout.
Build customer relationships and ensure a positive experience.
Global Charter Services, Inc. (GCS) charters buses with over 20 years of experience. Backed by executives from Lancer Insurance and Booking.com, GCS has offices in Chicago and New York City fostering a collaborative 'all hands on deck' startup culture.
Respond to client inquiries regarding travel options and reservations
Assist with booking and confirming flights, hotels, cruises, and vacation packages
Provide clear communication before, during, and after travel
They assist clients with destination weddings. This fully remote position focuses on assisting clients with travel inquiries, reservation support, and coordinating vacation details.
Lead multiple accounts, acting as a senior day-to-day contact for clients.
Develop and implement strategic communications plans that align with client business goals.
Guide media relations strategy across technology, trade, and business publications.
Interdependence rebuilds the PR industry. It is a 100+ person team that works with brands, CMOs, founders, and entrepreneurs across consumer, healthcare, tech, B2B, travel and entertainment.
Coach and support a team of Solution Consultants to achieve performance goals.
Partner with Account Executives on deals to ensure strong solution alignment.
Participate in customer engagements, including demos and technical discussions.
Employ provides three applicant tracking systems (ATS) solutions—Jobvite, Lever, and JazzHR—along with AI Companions, to streamline hiring processes. With over 23,000 global customers relying on Employ, they are a fast-moving, remote-first team of builders and innovators.
Develop a business plan that anticipates future growth and tech shifts.
Implement tools to handle thousands of multi-channel tickets per week.
Lead the strategy for integrating AI-driven support tools.
Sana is a health plan solution built for small and midsize businesses, designed around its integrated primary care service, Sana Care, ensuring members can easily access high-quality, affordable care while employers and brokers can manage company benefits. They've been remote-first since day one, with a fully distributed team across the U.S and value curiosity, ownership, and speed, building in the open, together.
Lead and manage a team of late-stage collections team members focused on minimal skip-tracing.
Handle escalated customer loan issues and provide guidance on resolution of escalated matters.
Provide training to new hire staff ensuring appropriate knowledge of systems and adherence to company procedures and policies.
Lendbuzz believes financial opportunity should be more personalized and fair, developing innovative technologies for underserved borrowers. They are a diverse company with a culture valuing independent and critical thinking.
Implement Strategic Roadmaps alongside Lead Coaches, ensuring annual and quarterly priorities get executed with excellence.
Become a trusted partner to the executives and teams you serve, leading conversations and facilitating sessions.
Navigate complex conversations, build roadmaps, gather data, and make sure every priority stays on track.
Petra Coach works alongside leadership teams to help them build companies that perform without the owner at the center and help leaders step into potential they haven’t fully tapped yet. They are invested in building a team that operates with genuine trust and care.
Serve as primary onboarding liaison and support resource.
Conduct session audits and provide structured clinical coaching.
Evaluate facilitator competency using standardized rubric.
Charlie Health connects the world to life-saving behavioral health treatment, delivering personalized, virtual care. As a rapidly growing organization, it focuses on people with complex needs, expanding access to meaningful care and driving better outcomes from the comfort of home.
Provide ongoing coaching through ride-alongs, joint customer calls, and account reviews.
Support the execution of key commercial initiatives designed to expand market presence and strengthen customer relationships.
Ensure consistent use of the UFT Standard Sales Process across all Central rep firms.
United Flow Technologies invests in the municipal and industrial water and wastewater market. They have partnered with market leading businesses to create a national provider of process, pump, automation & control, and other equipment solutions.
Lead, manage, and hold accountable the team of GUIDE Program Coordinators.
Own day-to-day compliance with the CMS GUIDE Model, ensuring eligibility and alignment.
Monitor and operationalize new and updated CMS GUIDE rules into clear workflows.
Ceresti Health provides personalized coaching, care coordination, and care planning to families. They are a quickly scaling company, focused on innovation and supporting caregivers of people living with dementia.