Manager, Records Management (LATAM)

TMF Oversight & Quality:

• Oversee staff performing TMF-related activities including document review, quality checks, and study-level engagement.
• Perform periodic quality checks, review TMF metrics, and address cross-functional questions.
• Support audits, inspections, and develop compliance improvement plans.

Staff Management:

• Conduct weekly 1:1 meetings, provide performance reviews, and ensure effective prioritization of work.
• Interview candidates and make hiring decisions to maintain full staffing.
• Train staff in their responsibilities and support professional development.

Process Improvement:

• Support process improvement initiatives and help draft SOPs, forms, and work instructions.
• Communicate trends and identify gaps in knowledge or processes.
• Provide subject matter expertise on TMF best practices to internal and external stakeholders.