Job Description
We are seeking a Care Pro Relationship Manager to develop and execute a staffing strategy that supports exceptional experiences for both clients and caregivers. This remote role, supporting the Pennsylvania market, requires working Monday through Friday, 8:00a-5:00p, Eastern Time, with occasional evening or weekend availability. You will proactively engage and build trusted relationships with Care Pros, ensuring they feel valued and supported. You'll drive staffing strategy and execution that enable seamless client care and a sense of purpose and belonging for every Care Pro.
As Care Pro Relationship Manager at Honor, you will oversee and execute market staffing strategy through Care Pro outreach and relationship building, staffing best practices, schedule building and adherence, and creative staffing processes. You will provide exceptional service to Care Pros and coordinate closely with the Client Manager to execute care delivery.
The ideal candidate will have 3+ years of experience in a complex client, patient management, or high-volume customer service role, along with exceptional relationship management, communication, and interpersonal skills.
About Honor Technology
Honor Technology’s mission is to change the way society cares for older adults.