Job Description
The Account Manager is responsible for the retention and development of ongoing relationships between Coface and its key clients, as well as their intermediaries in order to maximize revenue and retention of profitable clients. The Account Manager serves as a product reference and a problem solver for Coface’s prospects/client. In this role you will handle client negotiations and come up with strategies to manage interactions with clients/prospect in a positive and professional manner.
Builds strong customer relationships through regular and proactive communication. Responds swiftly and appropriately to questions and concerns from clients and their intermediaries. Utilizes a consultative approach and administering pricing tools in preparation for bids. Prices quotes with commercial and risk underwriters who will structure and decided commercial terms. Communicates client needs and demands to Coface. Delivers critical data to the client; translating critical information into client needs.
Acts as a central point of contact for the client and/or its intermediaries. Prepares and present sales proposals/renewal offers to deliver renewal revenue and achieve maximum sales profitability. Demonstrates all Coface offerings to existing clients to determine those solutions best suited for their needs. Develop and execute cross selling strategies to Coface’s existing clients. Works proactively on renewals and address any potential risks/vulnerabilities in advance. Identifies weaknesses in the portfolio and come up with solutions while ensuring client retention.
About Coface
At Coface, we make trade happen everyday, helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.