Account Manager

Build trusted, long-term relationships with key customer stakeholders. Deeply understand each customer’s business goals, challenges, and opportunities. Identify and execute on expansion opportunities that create mutual value. Monitor account health and proactively address risks to retention. Collaborate with Product and Engineering to advocate for customer needs. Translate product updates into meaningful business conversations. Manage renewals with a focus on long-term partnership and impact. Track engagement, usage, and expansion metrics to inform account strategy.